There are several ways to get help:

• In-app: Use the Support section in the sidebar to create a ticket.
• Email: Send us a message at support@workma.com for urgent issues.
• Enterprise: Dedicated account manager for Enterprise customers.

We typically respond within 24 hours on business days.

Go to the Sign In page and click Forgot your password? Enter your email address and check your inbox for a reset link.

The reset link expires in 3 hours. If you don't receive the email, check your spam folder or contact support.

Once you click the link, enter a new password meeting the minimum requirements (8+ characters, mixed case, numbers).

Go to Settings → Notifications to manage your preferences. You can independently toggle:

• In-app notifications — appear in the notification bell.
• Email notifications — sent to your registered email.

You can control each notification type (task assigned, meeting invitation, mentions, etc.) separately. Transactional emails (receipts, security alerts) cannot be opted out of.